Information required for Apple TV Apps.

  • App Name – This is the name of the App as it appears on the devices (max 30 characters).
  • App description (short) – A brief description for your app, this appears on the App stores.
  • App description (long) – A longer description for your App, this appears on the App stores and reviews (max 3000 characters).
  • Keywords – A list of keywords to identify your app in user searches.
  • Contact email address – Your contact email address. Note that this will be visible in the App stores.
  • App screen background colour – The background colour of your app screens (RGB colour code).

Note that the information above cannot be changed once submitted (in the control panel) without incurring a charge to re-publish the App. Please ensure it is correct at the time of submitting it.

Images required for Apple TV Apps.

We require two logos from you, we will derive all the other logos required from these two. Please ensure they are of the highest quality AND are of the correct size and format to avoid the app stores rejecting the apps.

  • 4640×1440 Image – Must be 4640×1440 pixels in size (wxh) with a solid background colour.
  • 3840×2160 Image – Must be 3840×2160 pixels in size (wxh) with a solid background colour
  • 3840×1440 Image – Must be 3840×1440 pixels in size (wxh) with a solid background colour
  • 2560×1536 Image– Must be 2560×1536 pixels in size (wxh) with a solid background colour
  • 1500×634 Image– Must be 1500×634 pixels in size (wxh) with a solid background colour

Additional information required

  • Live stream information.
  • Apple Developer Account details. See below.

Terms and Conditions of Service

  • There will be no setup charge for design, development, publishing (except re-publishing) or hosting costs. All of these costs are included in the currently displayed monthly charges for the ‘Mobile Apps’ service. Note that there is a charge for the Apple Developer account, see below.
  • Apps will be provided as per the demo Apple TV App located here. Custom design work (other than logos) is not currently supported. Logos will be supplied by the customer as part of the setup process.
  • The customer will provide the necessary information requested in a timely manner, information includes mandatory images and information to be submitted to the Apple App stores. Failure to supply this information in a timely manner will lead to delays in publishing the App to the Apple TV App stores.
  • Your radio stations stream must be online during testing and app review. If your streaming server experiences downtime during this time (from information submission through to app review by the relevant stores), this will delay the build, test and review process.
  • Apple App stores are likely to take up to 4 working days to publish apps, IBADALIVE cannot influence the time it takes for Apps to be approved by the relevant stores.
  • Apps are published, hosted and maintained by IBADALIVE while the monthly subscription is active. If a monthly subscription is cancelled, the Apps may be unpublished at any time at the end of the billing period. Republishing costs (if you cancel your subscription) are £19.95 (or $24.95 or €22.95).
  • App name cannot be updated once the Apps have been submitted without incurring a charge. Republishing charges are £19.95 (or $24.95 or €22.95).
  • The Apps are compatible with tvOS devices, other devices are not currently supported.
  • IBADALIVE will ensure that sufficient precautions are taken to ensure platform availability to support the App usage for its customers and will provide service credits for any downtime of its own platform (this does not include third party outages). Credits will never exceed the monthly equivalent of the service paid.
  • IBADALIVE will publish Apps to the relevant stores within 72 hours (3 working days) of receiving the order. We are not responsible for the length of time each app store takes to review and make the apps live. As a guide, Apple take 2-3 days to typically review and make live the apps.
  • IBADALIVE will provide a refund if the Apps are not successfully published to the App Stores ONLY if it is due to an issue with the functionality of the Apps themselves. This does NOT include issues with customers websites, content, missing or incomplete information submitted which could lead to the Apps being rejected (including any documentation that may be required, specifically around the payment of royalties that Apple may request).IBADALIVE will not publish Apps until all information and details requested on this page is submitted in its entirety.
  • Please note! You must have your own Apple Developer account for us to be able to submit your apps to the tvOS/Apple platform. More details below.
  • Please note! Apple may ask you to provide documentation confirming that you pay royalties for your audio stream.

Apple Developer Account Creation Process

Following the recent changes to Apples Developer Account Terms and Conditions in late 2017, it is now necessary for each customer to have their own Apple Developer account for us to publish their iOS/tvOS apps to. Apple may also request documentation proving that you pay royalties for the audio stream on your app.

These changes relate to section 4.2.6/5.2.1 of Apples Terms and Conditions which specify that TV/Mobile Apps should be submitted under each customers own developers account and not of the developer themselves (in this case, IBADALIVE).

As such, each customer must now take out a new Apple Developer account under their own name and, once completed, we will publish/transfer the app to their account for review and certification.

Here are the steps to create your own Apple Developer account:

  • Please keep in mind the Apple Developer account is currently £79/year ($99/year).
  • First, an Apple ID is required to use Apple Services. Click here to create your Apple ID. You will not be able to proceed until this step is completed.
  • To start enrollment for the Apple Developer Program visit this page and login to the developer section with your Apple ID.
  • After log in, you will be prompted to accept the Apple Developer Agreement in order to proceed.
  • Next, select “Join the Apple Developer Program”.
  • From there select the “enroll” button in the top right corner
  • On the bottom of the next page, select the “start your enrollment” option.
  • On the next screen and page fill out your organization’s information, agree to the legal agreements and then select the purchase button.
  • Done! You now have a fully functioning Apple Developer account.

Once you have completed the above steps, please email us or raise a support ticket with your Apple Developer credentials and we will publish the built app to your developer account.

Get Started